Intro

  1. 1. Intro
  2. 2. Data controller
  3. 3. Your rights
  4. 4. Your Personal Information
  5. 5. Legal basis for the processing of your personal data
  6. 6. Indsamling af personoplysninger ved brug af vores digitale kanal (cookie)
  7. 7. Sensitive information
  8. 8. Use of data processors
  9. 9. Transfer to third countries
  10. 10. Security measures
  11. 11. Any breach of personal data security
  12. 12. Ongoing maintenance of your protection

1. Intro

  • Personoplysninger er alle typer af oplysninger, som kan bruges til at identificere dig som person.
    All types of information that can be used to identify you as a person. ParkBird ApS ("ParkBird") therefore encourages you to exercise due diligence with whomever you share your personal information with, and to know what purposes your personal information is used for when you share it with others.
  • The collection and processing of other people's personal data is regulated by both the EU's general regulation on data protection and Danish national legislation. ParkBird has taken the necessary measures to ensure that ParkBird complies with applicable law so that we can offer you the necessary assurance that we process your personal information securely.
    • In this personal data policy, we describe in more detail the circumstances in which we collect and process your personal data, what rights you have in relation to it, and how we protect your personal data. You are of course always welcome to contact us if you have questions about our processing of personal data.

2. Data controller

  • When you share your personal data with ParkBird, ParkBird will be considered as a data controller in relation to the processing of your personal data. Should you have any questions or comments about our collection and processing of your personal information, or if you wish to exercise your rights in relation to your personal information, you can always contact ParkBird. We will respond to your inquiry as soon as possible.
  • The collection and processing of other people's personal data is regulated by both the EU's general regulation on data protection and Danish national legislation. ParkBird has taken the necessary measures to ensure that ParkBird complies with applicable law so that we can offer you the necessary assurance that we process your personal information securely.
  • Our contact information is as follows:

    Parkbird ApS
    CVR. 41 33 93 81
    Pilestræde 26-32
    1112 København K
    Tel. +45 42 90 90 01
    Email info@parkbird.com

3. Your rights

  • When ParkBird receives and processes your personal information, you have certain rights. You have the right to contact us at any time to exercise any one of your rights. You can contact us by ordinary letter, by e-mail, by telephone or by physical attendance at our address specified herein. It is necessary that you can adequately identify yourself so that we can be assured that we do not process your personal data on the basis of a request from a third party.
  • We will make every effort to comply with your request without unnecessary delay after your inquiry. If the complexity of your request results in longer processing time, we will inform you without undue delay of the measures we take on the basis of your request and keep you updated on the processing of your request. However, we will in any case comply with your request as soon as possible after our receipt thereof. The processing of your request to exercise your rights is of course free of charge for you.
  • Our communication with you in connection to the processing of your request will always occur in a concise and easy-to-understand method, and in a manner that suits your communicative preferences, for example by using electronic communication (e-mail).
  • When we process your personal data, you have the following rights, among other things:
  • You have the right to know whether we process your personal data and the right to access a copy of the personal data that we may process. You also have the right to receive information about the purposes of the processing of your personal data, the types of information we process, the data processors or types of data processors to which we may use on your personal data, and information about the period we expect to process your personal data. i. Should we process personal information about you that we have collected from third parties, you are further entitled to receive all information about where the information in question originates.
  • You are also entitled to have your personal information transmitted directly to another data controller where feasible.
  • Should we transfer your personal data to a third country for the purpose of processing it, you also have the right to receive information about the necessary guarantees that the recipient of the data may have regarding the protection of your personal data.
  • You also have the right to have your personal information corrected. This means that you will be able to ask us to update and change your personal information if it is incorrect or incomplete.
  • You also have the right to ask us to delete your personal information so that it no longer appears on our systems or directories. Our agreement with you may be conditional on our possession and right to process certain information about you. Deleting your personal information may therefore mean that we can no longer offer you our services or products. However, it depends on the type of information that you may ask us to delete. In some cases, we may be subject to a legal obligation under applicable law to retain a copy of your personal information. In these cases, we will be required to keep such a copy.
  • You are also entitled to ask us to limit the processing of your personal data, for example to only concern certain aspects of your personal data , or for certain purposes only.
  • You are at all times entitled to submit a complaint about our processing of your personal data to the Danish Data Protection Agency. The Danish Data Protection Agency has the following contact information:
    The Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby,dt@datatilsynet.dk, Tel. 33 19 32 00, fax 33 19 32 18.
  • If we have passed on your personal data to third parties for the purpose of processing it, we will notify any such third party of the scope of your rights, unless such notification proves to be disproportionately difficult.
  • Should we become aware of any change in your personal information that is being processed by us, we will contact you to obtain your consent for us to update your personal information in accordance with the changes. We only update your personal information with us if we have received your consent to it, or if applicable law otherwise allows or obliges us to make such an update. However, we will always inform you of all updates of your personal information with us.

4. Your Personal Information

  • ParkBird only collects and processes your personal information for express purposes. These purposes are disclosed to you in an easy-to-understand, clear and unambiguous manner before you disclose your personal information to us. The information collected will only be used for the stated purposes, and we shall only process the information necessary for the fulfilment of these purposes. Consequently, we treat them for only as long as is necessary for the fulfilment of the purposes.
  • The overall purpose of our collection and processing of your personal information will always be to enable and facilitate the delivery of our services and products to you where you have expressed interest in such products and services. The purposes of our collection and processing of your personal data may more specifically fall under one or more of the following purposes:
  • To enable us to offer you instalment payment and a one-time payment of fines and invoices at your request. - To enable us to take over the complaint process with the company your fine is issued from, which you may further request. To enable us to optimize our services for you. - To enable us to send you the relevant information in connection with your payments and/or complaints via email, telephone and SMS.
  • To send you newsletters, offers, invitations to events and events from ParkBird or partners as well as questionnaire surveys in order to improve ParkBird's service for their customers, if you have actively agreed to this.
  • The information that we may ask you for could be related to any of the following items:
  • Name, address, e-mail address, telephone number, credit card information, payment history of the company, information from fine or invoice, company customer number, IP address.
  • We may process your personal information in one or more of the following ways:
  • Via ParkBird's website
  • Via ParkBird's app
  • The collection of your personal information may take place in one or more of the following ways:
  • By gathering information directly from you when contacting us regarding our services and products. Such inquiries may be submitted in writing (by ordinary letter), electronically (via e-mail), digitally upon your entry on our website or via our digital application (app), by telephone or in-person at our address.
  • Upon receipt of information from third parties that you may have instructed in disclosing your information to us.
  • You are of course not obliged to share your personal information to us. However, we may be subject to requirements in applicable law regarding the collection and processing of certain types of personal data by our customers. If you do not wish to transfer such personal information to us, we will unfortunately not be able to offer our services or products to you in these specific cases. We hope you understand that this is for the purpose of complying with applicable law.

5. Legal basis for the processing of your personal data

  • ParkBird only processes your personal data when we have the necessary authority to do so. This may be because you have given your consent for us to process your personal data. It may also be that the processing is necessary to fulfil an agreement we have entered into you with, or to take certain measures at your request before we enter into an agreement. For example, we will also take measures to process your personal data should it be necessary to fulfil the obligations that we may have under applicable law.
  • If our processing of your personal data is based on your consent, we will ask you to give explicit consent to the processing before we process your personal data. A given consent can be withdrawn at any time by notification to us, either in writing to the address specified by us (including electronic address) or verbally by contacting the telephone number specified by us or in person at our address. However, withdrawal of consent may mean that we will no longer be able to fulfil the purposes for which your personal information has been collected, and will therefore not be able to offer you our continued services.

6. Collection of personal information when visiting our digital channel (Cookie)

  • Once you have visited ParkBird's digital website, we may collect the following information about you. Such information will not allow ParkBird to identify you personally:
  • Which pages on ParkBird's on website you have visited, and the times at which you visited them.
  • Information about your conclusion of cookie consent.
  • ParkBird collects statistical information about visitors to our website. This information does not make it possible to recognize or identify individuals.
  • We use the information mentioned above to see how you find our website and how you navigate inside our website. * The mentioned information is only used in connection with the operation of our website and for the compilation of statistics, which can be used to improve the structure of our website and the services we provide.

7. Sensitive information

  • As a rule, ParkBird does not collect and process sensitive personal information.
  • Personal information will be considered sensitive personal information if it relates to:
  • Racial or ethnic origin,
  • political, religious or philosophical beliefs,
  • trade union affiliation,
  • genetic or biometric data,
  • health information, or
  • Marital/relationship status or sexual orientation.
  • Should it be necessary for our services to receive and process sensitive personal information about you, we will only receive and process such information after obtaining your express consent or in accordance with one of the other reasons expressly permitted in applicable law to process the type of personal information. However, we will always take care to obtain your consent as soon as possible after receiving sensitive personal data. Your possible consent to our processing of your sensitive personal data will always relate to one or more specific purposes to which you will be expressly made aware of.

8. Use of data processors

  • ParkBird will be able to pass on your personal information to third parties in order to fulfil agreements entered into with you. Similarly, some of your personal information may be passed on to third parties as a result of hosting and maintaining our website and IT systems.
  • ParkBird only uses data processors that can provide the necessary guarantees for the implementation of measures that will ensure the security of the personal data in question and the protection of your rights, and their processing of your personal data on our behalf will only take place in accordance with a written data processor agreement between ParkBird and the data processor. Our data processors will be subject to appropriate confidentiality obligations and will only process your personal information in accordance with clear and documented instructions from us.
  • ParkBird is in ongoing dialogue with our data processors to ensure an appropriate and adequate level of security in relation to the processing of your personal data, including with a view to preventing accidental and illegal destruction and loss of your personal data, as well as alteration or unauthorized access to your personal data.

9. Transfer to third countries

  • ParkBird will be able to use data processors in other countries for the processing of your personal data and thus transfer your personal data to such data processors. If the third country in question has not been approved by the EU Commission as a secure third country, a transfer of your personal data to that third country will only take place after obtaining your express consent of the transfer to the data processor in question, or if the transfer is necessary. For the fulfilment of ParkBird's contractual obligations to you or for the purpose of implementing measures taken at your request prior to the conclusion of the agreement with you.
  • The transfer of your personal data to third countries will only take place if the recipient of the data in question provides the necessary guarantees for the protection of your personal data.

10. Security measures

  • Both ParkBird and ParkBird data processors have put in place appropriate technical and organizational measures to protect your personal information, and ParkBird stores your personal information in a safe and secure manner.
  • ParkBird has also established internal protocols to ensure that only those employees at ParkBird who have a genuine need to access your personal information in connection with the fulfilment of the purposes for which the information was collected will have access to that information. We place the same expectations on our data processors in relation to their own employees. In addition, we have taken steps to ensure that persons with access to your personal information only process it in accordance with instructions from us.
  • Your personal information will not be stored for longer than is necessary to fulfil the purposes for which the personal information in question has been collected.

11. Any breach of personal data security

  • In the event that the technical and organizational measures we have put in place with our data processors to ensure the protection of your personal data fail, and a breach of the security of your data occurs, we will notify you without undue delay if the security breach in question poses a legitimate risk to your rights. We will provide you with all relevant information about the security breach in question, its consequences for your information and the measures we take to deal with that security breach and to limit its potentially damaging effects.

12. Ongoing maintenance of your protection

  • At ParkBird, we believe that we must continuously adapt our personal data policy and technical and organizational measures to ensure the protection of your personal data. We will therefore regularly review and, if necessary, update this personal data policy.
  • This edition of the personal data policy has been updated on [17.09.2020]
  • For inquiries regarding. GDPR, please contact us at gdpr@parkbird.com

Download the app now and book your next parking

Logo Parkbird

ParkBird ApS
Vibeholms Alle 16
2605 Brøndby
Denmark

About Parkbird
Read More
en_USEnglish
da_DKDanish en_USEnglish